Shipping & Delivery

STANDARD DELIVERY IN THE NETHERLANDS

We want to ensure you that your order is shipped to you as quickly as possible. The main part of our product range is in stock. So, your order will be delivered to your door step within a few days. Post & packaging costs to deliver anywhere in the Netherlands starts at €6,95 A download or preset is mailed to you as soon as we receive payment. If your order is not in stock, we will always let you know.


SHIPPING DELIVERY OUTSIDE THE NETHERLANDS

We do care for and embrace all our international customers. We want to ensure you that your order is shipped to you as quickly as possible, however, we will always have to depend on the delivery time of our goods concerning postal services outside the Netherlands. Delivery abroad will take 2 to 14 business days depending on country codes and international shipping legislations. Whenever shipments may require a longer delivery time, we will send you an e-mail notice. Post & package delivery costs may vary internationally. By filling in your delivery address and billing address data in our webshop, the total amount of shipping costs for your order will be calculated.


VAT questions

Our downloads are electronic services, they cannot be played without an extra device, like a computer, smartphone or tablet. Therefore, we don’t calculate Dutch VAT (21%) but the usual VAT in your country. We pay that VAT to our TAX authorities. If you are a company with a VAT number, you don’t pay tax if you are located in Europe.

Please contact us if you have any questions: info@frankdoorhof.com

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